PIPEDA Compliance for AI Phone Systems

PIPEDA requires organizations to identify the purposes for collecting personal information, obtain meaningful consent where appropriate, and protect data with reasonable safeguards.

For AI phone systems, that means telling callers the call may be recorded, limiting retention, and ensuring vendors process data under contract with appropriate controls.

GreetQ is built for Canadian operators: org-scoped data, audit logs, configurable retention, and export/deletion on request. Enterprise plans add controls for BC health-sector and US HIPAA use cases.