Industry
GreetQ answers broker calls, qualifies loads, captures rate confirmations, and logs driver check-ins 24/7. Built for Canadian & US motor carriers.
Real scenarios
“Hi, calling from C.H. Robinson — do you have a reefer available in Abbotsford tomorrow for a load to Calgary?”
Checks trailer availability, captures origin/destination, logs load specs, alerts dispatcher
“Driver check-in — I'm at the receiver in Delta waiting for a door.”
Logs driver location, records arrival timestamp, starts detention tracking timer
“Calling about Rate Con #84920 — what's the driver's phone number?”
Confirms broker identity, provides assigned driver contact if authorized, or alerts dispatcher
“Do you haul flatbed or dry van out of Vancouver?”
Answers equipment capabilities from your fleet knowledge base instantly
“I just dropped the load — how do I submit the signed POD?”
Instructs driver to text/MMS a photo of the signed POD directly to the dispatch line
PIPEDA and US DOT privacy compliant. Secure driver and broker data logging with automated audit trails.
Yes — GreetQ is pre-configured with trucking vocabulary including Rate Confirmations, BOL/POD paperwork, dry van vs reefer equipment, deadhead miles, detention, and lumper fees.
Within 5 seconds of call completion, dispatchers receive an SMS summary with broker name, load origin/destination, equipment type, and rate details.
Yes — Telnyx MMS integration receives photos of signed PODs, matches them to the load number or driver phone, and attaches them to the invoice.
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